{"id":11247,"date":"2019-02-07T18:06:28","date_gmt":"2019-02-07T15:06:28","guid":{"rendered":"https:\/\/bibersa.com\/?p=11247"},"modified":"2023-06-25T15:18:54","modified_gmt":"2023-06-25T12:18:54","slug":"telefon-santral-kayit-studyolari","status":"publish","type":"post","link":"https:\/\/bibersa.com\/en\/blog\/voice-over-and-voice-studio-for-on-hold-message\/","title":{"rendered":"A New Era for Telephone Switchboard Recording: Now with Switchboard Robot Sounds!"},"content":{"rendered":"
Customer representatives of the future IVR switchboard systems<\/a> (phone switchboard recording type) and robot voices. Corporate companies now use their services to direct customers who come by phone. IVR<\/a> and uses robotic voices. The IVR representative decides who the customer should talk to about which issue and directs them to the correct customer representative at the call center.<\/p>\n In the future, we expect that in addition to the robot voices that provide IVR directions, the people who talk to the customer one-on-one in the call center will also turn into robot voices with the voice response system. So imagine an agent like Siri talking to you. Increasingly, call center customer representatives are becoming robots. While the current situation opens the door to employment, the fact that customer representatives who meet with customers one-on-one will be replaced by robot voices calls into question the future of these people's job opportunities. Technology is advancing at an incredible pace.<\/p>\n After the telephone switchboard recording is made, these audio files must be saved and uploaded to the switchboard system in the appropriate format. Each switchboard system and IVR have different recording formats. Even though the systems use formats such as wav, mp3, acc, it is an important detail that the sound recordings must be at a minimum size (MB) and maximum in sound quality.<\/strong><\/p>\n Telephone switchboards often use a variety of voice recording formats. These formats vary depending on factors such as audio quality, file size and compatibility. Here are some voice recording formats frequently used in telephone exchanges:<\/p>\n Each telephone exchange can support a particular voice recording format, so it is important to consider your exchange's features and your needs when deciding which format to use.<\/p>\n In telephone exchanges<\/a>the most important issue switchboard voice<\/a> deciding who or what to be. Of course, this is a difficult decision. What kind of qualifications should the person who will voice the telephone switchboard recording have? Should it be a male or female voice?<\/p>\n Telephone switchboard recording sounds are an important element that reflects the professional image of a business. These voices form customers' first impressions and shape their experience. So, what should phone recording sounds be like in general?<\/p>\n The quality of telephone switchboard recording audio greatly affects your business' customer service experience. Therefore, it is important to ensure that the voices are clear, professional, informative, concise, and pleasant. However, not all businesses should use the same tone of voice.<\/p>\n In this regard, as a telephone switchboard recording studio, we provide brief consultancy to our customers, asking them questions such as which sector their company operates in, who their target audience is, and exchanging ideas on choosing a voice-over artist. Good results emerge. For example, an idea was developed about how a company that produces and markets baby diapers should have a telephone switchboard registration for forwarding purposes. The customer will listen to the guidance announcement before connecting to the customer representative at the call center. It was decided that the person who greets the customers on the phone should have a mother's compassion, and the company's telephone switchboard recording voices were made in this context.<\/p>\n Telephone switchboard recording studios have great responsibilities in the future. Robot voices that will replace real operators and customer representatives will be made in these central recording studios. The recorded voices should be more sincere, speaking faster and without further ado. For this reason, those who write telephone switchboard recording texts have a great responsibility.<\/p>\n BiberSA Production voices the telephone switchboard recording texts by correcting the errors in their expression. The recording voice that greets the customer on the phone is clear and answers questions and requests or provides guidance in a way that does not tire the other person. The telephone switchboard voiceover service of the future is already being built on this foundation. It is inevitable that in the future, IVR and voice response systems will be used to answer all questions and requests received via telephone. Therefore, in preparation for this inevitable end of the future, we are planning to meet all the demands with our voice-over studio, which constitutes the central sound bank.<\/p>","protected":false},"excerpt":{"rendered":" Gelece\u011fin m\u00fc\u015fteri temsilcileri IVR santral sistemleri (telefon santral kay\u0131t \u00e7e\u015fidi) ve robot sesler. Kurumsal \u015firketler art\u0131k telefon ile gelen m\u00fc\u015fterileri y\u00f6nlendirme ama\u00e7l\u0131 IVR ve robot sesler kullan\u0131yor. M\u00fc\u015fterinin hangi konuda kiminle g\u00f6r\u00fc\u015fmesi gerekti\u011fine karar veren IVR temsilcisi \u00e7a\u011fr\u0131 merkezindeki do\u011fru m\u00fc\u015fteri temsilcisine y\u00f6nlendirme yap\u0131yor. Gelecekte IVR y\u00f6nlendirmelerini yapan robot seslerin d\u0131\u015f\u0131nda \u00e7a\u011fr\u0131 merkezinde m\u00fc\u015fteriyle birebir […]<\/p>","protected":false},"author":2,"featured_media":11248,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"featured_image_src":{"landsacpe":["https:\/\/bibersa.com\/wp-content\/uploads\/2019\/02\/telefon-santral-kay\u0131t-st\u00fcdyolar\u0131.png",791,445,false],"list":["https:\/\/bibersa.com\/wp-content\/uploads\/2019\/02\/telefon-santral-kay\u0131t-st\u00fcdyolar\u0131.png",463,260,false],"medium":["https:\/\/bibersa.com\/wp-content\/uploads\/2019\/02\/telefon-santral-kay\u0131t-st\u00fcdyolar\u0131-300x169.png",300,169,true],"full":["https:\/\/bibersa.com\/wp-content\/uploads\/2019\/02\/telefon-santral-kay\u0131t-st\u00fcdyolar\u0131.png",1920,1080,false]},"_links":{"self":[{"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/posts\/11247"}],"collection":[{"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/comments?post=11247"}],"version-history":[{"count":6,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/posts\/11247\/revisions"}],"predecessor-version":[{"id":24092,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/posts\/11247\/revisions\/24092"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/media\/11248"}],"wp:attachment":[{"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/media?parent=11247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/categories?post=11247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bibersa.com\/en\/wp-json\/wp\/v2\/tags?post=11247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What are the Telephone Switchboard Registration Formats?<\/h3>\n
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What Should the Telephone Switchboard Recording Sounds Be Like?<\/h2>\n
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What Does the Future Hold for Telephone Switchboard Recording Studios?<\/h2>\n